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| Hospital Web is a web platform designed for communication needs of hospitals and other healthcare institutions aiming to patient centred philosophy and to raise service and care standards. |
| HospitalWeb has been specifically designed for healthcare institutions, aimed at internal and external communication, to offer services and provide customer relationship management. HospitalWeb also enables patients to access on-line interactive services, such as counselling, telemedicine, education, etc. |
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In a period of new developments undertaken by the healthcare industry, HospitalWeb supports the adoption of management philosophies focusing on the patient/user, and consequently raising the level of standard for service and care.
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| A tool which can enable this achievement is the development of an holistic interactive communication approach focusing on hospital activities. Today this process cannot and must not be limited to the areas which traditionally have been the subject of ICT processes (for example, administration or booking centre), other emerging needs need to be equally considered and accounted for. Such as: |
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Public communication |
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Customer relationship management (CRM) |
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Continuous medical and other healthcare professionals education (CME) |
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Patient educational |
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Territory and epidemiology surveillance |
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Solution Structure |
| Hospital Web delivers the hospital portal, department web-sites and an intranet facility.
The Hospital portal provides for information and cross functional on-line services, open both freely to users or password protected (accessible after user registration). Department web-sites cater for specific information dealing with structure, services offering, personnel as well as access to on-line benefits. The Intranet application provides for a fully featured specific intranet, aimed at internal hospital communication, document sharing, etc. |
Each portal or web-site may offer several areas, each of them with specific modules. Main available areas are: |
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Information Area (hospital, departments, care offering) |
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Educational Area (pathologies, procedures, therapies, prevention, life style, etc.) |
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On-line Services Area (counselling, surveys, communication, etc.) |
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Learning Area (HCP e-Learning portal) |
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HCP Area (HCP aiming content and services area) |
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Information and data management |
| HosipitalWeb is featured with an advanced information and data management system able to store, organize and provide a unique combination of information dealing with: departments, personnel, care offering, services, patient information, etc.
Thanks to this system, users will be able to browse via diagnosis to find relevant departments or search for a specific physician as well as learn more about a specific disease or procedure. Whilst always having the benefit of being able to interact with each process. |
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Care Converge partners with hospitals to create professional easy to use hospital portals and hospital websites that address the needs of their consumers, patients, employees, physicians and members. The Care Converge hospital portal solution allows for rapid deployment and integrates easily with existing in house systems. |
Care Converge Hospital Portal Modules |
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Consumer Portal : |
Website Content Management system and tools to easily manage website information for visitors and patients. |
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Patient Portal : |
Patient Registration, Appointment Scheduling, Electronic Bill Payment & more |
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Employee Portal : |
Employee self service, Events and Classes Calendar, Job Boards, Patient requests & more |
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Physician Portal : |
Patient Information, Secure Messaging, Appointments & more |
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Referral Portal : |
Accept patient referrals online |
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Member Portal : |
Securely connect and share information with board members |
Care Converge Hospital Portal Consulting Services |
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IT Consulting : |
Process review, Gap analysis, Project Management, Strategic Advisement and Benchmarking |
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Custom Portals : |
Custom hospital portal functionality and custom web applications |
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Integration : |
HL 7 messaging, XML & Web services, Workflow automation |
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SharePoint Portals: |
Microsoft SharePoint consulting, templates, employee communication and collaboration |
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